SpotByUs

Privacy policy

Last updated: November 11, 2026

We use your data only to make the event work and to make events and the service better. We don't sell it or use it for advertising.

  1. 1.What we keep

    Guests: your name; your email, if you scan the venue QR (it's required) or share photos or a video (so the hosts can reach you); your table, from the list the hosts upload; your image and voice when you appear on screen or stream; what you share; your survey answers; and your language.

    Organizers and hosts: name, email, password (stored encrypted) and what's needed to take payments (processed by Stripe or Mercado Pago).

    Technical data: cookies needed to keep you in the event or your account, and connection data (such as IP address and signal quality) for security and to keep the stream working.

  2. 2.What we use it for

    To run the event: letting you in, watching live, appearing on screen and finding your table.

    So the hosts can reach you about what you shared.

    To send you the survey after the event, if you scanned the venue QR.

    To make events and the service better, using the surveys and connection data.

    For security, to prevent abuse, to take payments and to comply with the law.

    Nothing else: no advertising, and we don't sell or rent data.

  3. 3.Who sees it

    The event's organizer and hosts: your name, what you share, your email (only to reach you about it) and survey answers. The event's helpers don't see emails.

    Other guests: your name and image when you appear on screen or in the stream. Searching the seating list they can see names, tables and notes, never emails.

    Providers that help us operate (hosting, live video, email delivery and payments), only to provide that service to us.

    Authorities, only when the law requires it.

  4. 4.How long we keep it

    The live stream isn't recorded in full: a few minutes are buffered so moments can be kept, then deleted.

    Moments, photos and videos: 30 days after the event, or a year if the hosts unlock the library.

    Other event and survey data is kept while it serves the event and improving it. You can ask us to delete it at any time.

  5. 5.Your rights

    You can ask to see, correct or delete your data, or object to how we use it, by writing to hello@spotbyus.com. We reply within the time the law sets.

    If you're in Argentina: the Agencia de Acceso a la Información Pública, as the authority for Personal Data Protection Law 25.326, handles complaints from anyone who believes their rights were affected.

  6. 6.Security and where data is

    Connections are encrypted, passwords are stored encrypted and access to data is limited to those who need it.

    Our servers and providers may be outside your country (for example, in the United States). When data leaves your country, we require it to be protected as this policy says.

  7. 7.Children

    If you're under 13, use SpotByUs with permission from a parent or guardian. If you're a parent or guardian and want a child's data deleted, write to us.

  8. 8.Changes

    If we change this policy, we update the date above. If the change is important, we announce it in the service first.