SpotByUs

Terms and conditions

Last updated: November 11, 2026

These terms explain how SpotByUs works and what you agree to by using it. They're short on purpose: we use what you share only for the event and to make events better.

  1. 1.Who we are

    SpotByUs is a service of Core Mentors LLC ("SpotByUs", "we"). It lets an event's organizers and hosts stream it live, show their guests on the venue screen and keep moments from the day.

    For anything, write to hello@spotbyus.com.

  2. 2.Who uses SpotByUs

    Organizers: create the account and the events, and decide how they're used.

    Hosts and their team: added by the organizer to run the event.

    Guests: join with the invitation link or by scanning the QR on the venue screen, without creating an account.

  3. 3.What you agree to

    By joining an event, scanning the venue QR or creating an account, you agree to these terms and the Privacy policy.

    If you scan the QR at the venue, you also agree to receive a short survey by email after the event. It's part of taking part: it helps us and the hosts make events better. You don't have to answer it.

  4. 4.Your image and what you share

    When you appear on screen or stream from your phone, your image and voice can be seen on the venue screen, in the stream for guests watching from home, and in the moments kept from the event.

    What you share (photos, videos, messages) stays yours. You give us permission to show and keep it only for that event, so the hosts can see and keep it, and for nothing else.

    Only share what you have the right to share, and respect people who don't want to be filmed.

  5. 5.Acceptable use

    Use SpotByUs to take part in the event. Don't share illegal or offensive content or content that violates other people's rights, and don't try to access what isn't yours.

    Hosts can remove anyone from the event, the screen or the stream at any time.

  6. 6.Moments and the library

    Hosts can keep short clips of the stream (moments) and upload photos and videos to the event's library.

    They're kept for a limited time: 30 days after the event, or a year if the hosts unlock the library. Then they're deleted. We remind the hosts beforehand.

  7. 7.Payments

    Payments are processed by Stripe or Mercado Pago. Prices are set by the organizer, and SpotByUs may charge a fee on each payment. We don't store your card details.

  8. 8.How the service works

    Streaming depends on the venue's internet and the phones. We do our best for it to work well, but we can't guarantee there will be no interruptions. SpotByUs is provided as is, to the extent the law allows.

  9. 9.Liability

    To the extent the law allows, SpotByUs isn't liable for indirect damages or for content shared by organizers, hosts or guests. Nothing here limits the rights consumer protection law gives you in your country.

  10. 10.Changes

    If we change these terms, we update the date above. If the change is important, we announce it in the service first.